Are you experiencing radio interference? Pairing may fail in the vicinity of microwave ovens and other devices that generate radio-frequency interference. The SnapBridge app can not be used for pairing while the SnapBridge 360/170 app is running. Are you also running the SnapBridge 360/170 app? If you have used the SnapBridge 360/170 app to pair the ios device with a KeyMission 360 or KeyMission 170, end pairing as described in the online help for the SnapBridge 360/170 app and then exit the SnapBridge 360/170 app and confirm that it is not running in the background. Is the camera already paired with your device? To view the cameras currently paired with your device, go to the tab, tap, and select Switch cameras. If you wish to pair with additional cameras after this limit is reached, you will first need to end pairing with one or more of the current cameras. Is the SnapBridge app currently paired with five cameras? The SnapBridge app can be used to pair the ios device with a maximum of five cameras at a time.
ZOSI VIEW APP ERROR CONNECTING FAILED BLUETOOTH
Is Bluetooth enabled on the iOS device? After enabling Bluetooth on the iOS device, go to the iOS settings app, tap SnapBridge in the app list, and confirm that Bluetooth is enabled. You can also try turning Bluetooth off and then on again.ĭid you press the camera OK button and tap “Pair” at the same time? If you wait too long between pressing the button on the camera and tapping the button in SnapBridge, pairing will fail and an error will be displayed.
If pairing fails after you have attempted the above solutions, turn the camera off and then on again, exit the SnapBridge app and confirm that it is not running in the background (the procedure varies with the smart device see the documentation provided with your device for details), and then tap the SnapBridge icon to relaunch the SnapBridge app. For information on using “NearBy”, see the documentation for your smart device. Is “NearBy” enabled on the smart device? Pairing may fail if “NearBy” is enabled.
ZOSI VIEW APP ERROR CONNECTING FAILED ANDROID
Is GPS disabled (Android 6.0 or later)? Devices running Android 6.0 will be unable to locate the camera with GPS disabled. Are you also running the SnapBridge 360/170 app? If you have used the SnapBridge 360/170 app to pair the smart device with a KeyMission 360 or KeyMission 170, end pairing as described in the online help for the SnapBridge 360/170 app and then exit the SnapBridge 360/170 app and confirm that it is not running in the background (the procedure varies with the smart device see the documentation provided with your device for details). Is the SnapBridge app currently paired with five cameras? The SnapBridge app can be used to pair the smart device with a maximum of five cameras at a time. Is Bluetooth enabled on the smart device? Enable Bluetooth on the smart device. Did you press the camera OK button and tap PAIR at the same time? If you wait too long between pressing the button on the camera and tapping the button in SnapBridge, pairing will fail and an error will be displayed.